Print Hub — A better way to print

SHIVADNYA ENTERPRISES

Refund & Cancellation Policy

Last updated 17 October 2026

We want every print to come out right. This policy explains when you get your money back.

Cancellation

  • Before payment: just leave the page. Nothing is charged and the quote expires on its own.
  • After payment, before printing starts: ask at the counter or contact us and we will cancel and refund the full amount.
  • Once printing has started the order cannot be cancelled, because the paper and toner are already used.

Full refund

You get a full refund if:

  • your payment was taken but the order could not be printed (printer fault, paper out, shop closed);
  • you were charged twice for the same order;
  • the prints are faulty because of our equipment (blank, smudged, cut off, wrong paper) and you report it within 24 hours. We will offer a free reprint first; if you prefer, we refund instead.

No refund

  • Mistakes in your own file (wrong file, typos, layout, page order) or in the options you chose.
  • Prints not collected within 30 days.
  • Orders refused under section 4 of our Terms.

How refunds are paid

Refunds go back to the original payment method (the same UPI ID, card or account) within 7 working days of approval. Cash refunds at the counter are possible for orders paid at the counter. Keep your order reference (shown on your receipt) when you contact us.